Shipping policy

All packages are shipped with signature required upon delivery. If you choose to waive this option, we are not responsible for lost packages.

WHEN WILL MY ORDER BE SHIPPED?

We do our best to ensure that your order is shipped within 3-4 business days. Orders placed on a Friday after 2pm or bank holiday are shipped the first working day back. 

We will send confirmation details, including all tracking information, as soon as it’s shipped.

VERIFICATION:

When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct. If according to delivery service's records, this information does not match their records, we may have to contact you to update this information and this may delay your order.